What is askAgent?
askAgent is an AI customer support tool that builds a website and WhatsApp chatbot trained on your own documents, so it answers visitor questions from your policies instead of making things up. You upload PDFs, Word docs, Excel files, and crawl your site pages, and the bot replies from that content in the visitor's own language. The same chatbot runs on a WhatsApp Business account, so FAQs about pricing, hours, stock, and returns are handled in both places without extra setup. The widget ships with seven themes and takes your brand colors and logo, and it captures visitor names, emails, and phone numbers as leads during a conversation. When a question falls outside what the bot knows, askAgent logs it in an unanswered-questions report so you can see gaps and add source material. Staff can take over any chat and the AI pauses in that thread until they hand it back. It is aimed at small and medium businesses that want automated front-line support without writing code, and for teams on the Pro plan it can run on your own OpenAI, Gemini, or Claude API keys. For anyone comparing AI customer support chatbots on BestAIFor, askAgent's document grounding and built-in WhatsApp channel are its clearest differentiators.
What is askAgent used for?
Deploying a document-grounded AI support chatbot on a website and WhatsApp to handle FAQs, capture leads, and escalate to staff.
How much does askAgent cost?
Pro
$19/month — 2,000 chats/month, up to 5 chatbots, 10 websites, all themes, custom AI keys
Pros and cons
Pros
- Answers are grounded in your uploaded PDFs, Word, Excel, and site pages rather than generic model output
- Same chatbot runs on both the website widget and a WhatsApp Business account
- Unanswered-questions report surfaces exactly where the bot's knowledge has gaps
- Lead capture collects visitor name, email, and phone inside the chat
- Team handoff pauses the AI in a thread so staff can take over cleanly
Cons
- Free plan is capped at 100 chats/month, one website, and 20 pages
- Bring-your-own OpenAI, Gemini, or Claude API keys is restricted to the Pro tier
- Only two plans published, so very high-volume support needs are not clearly priced
- Quality depends on how complete and current your uploaded source documents are
Questions about askAgent
What is askAgent used for?
askAgent is used to run an AI support chatbot on a website and WhatsApp that answers customer questions from a company's own documents and site pages, captures leads, and routes hard questions to staff.
Is askAgent free?
Yes, askAgent has a free plan at $0/month covering 100 chats per month on one website with up to 20 pages. The Pro plan at $19/month raises limits to 2,000 chats, up to 5 chatbots, and 10 websites.
Does askAgent work with WhatsApp?
Yes. The same chatbot you deploy on your website can run on a WhatsApp Business account, so visitors get the same document-grounded answers in either channel.
How does askAgent avoid making up answers?
It only answers from the PDFs, Word, Excel, and website pages you upload, and it logs any question it cannot answer in an unanswered-questions report instead of inventing a reply.
What are the best alternatives to askAgent?
Reviews
Sign in to rate and review askAgent.
Sign in to reviewNo reviews yet. Be the first to review askAgent!