Bilby by Navaal

Bilby is an AI e-commerce monitoring tool that acts as a mystery shopper, visiting your online store nightly to catch issues that quietly break sales. It is built for store owners, especially on Shopify, and the agencies that manage them, who need to know when an add-to-cart button fails or a checkout page slows down before customers hit the problem. Each night Bilby simulates customer behavior and checks Watch, Money, Speed, and Change on core plans, then sends alerts with screenshots and plain-English explanations of the impact. Pro-tier features extend monitoring further: Rivals tracks competitor pricing nightly, Search runs a weekly SEO crawl with keyword tracking, and Answer monitors AI visibility across ChatGPT, Perplexity, and Claude. For teams comparing the best AI tools for store health monitoring, Bilby's distinction is covering the whole transaction path plus competitive and AI-search signals in one nightly check. Pricing is annual: Bilby is US$290/year (about US$24/mo) for one store, Bilby Pro is US$790/year for three stores, and Agency is US$1,990/year for 25 stores. All plans include 7 free nights with a card upfront, and free monthly scans are available without signup.

Nightly monitoring of an e-commerce store's checkout path, speed, and changes, plus competitor and AI-search visibility.