What is Bublly?
Bublly is an AI customer support tool that combines ticketing, AI automation, and a help center in one platform priced without per-agent fees. It pulls support conversations into shared views and Kanban boards, routes them with assignment strategies, and keeps an activity audit log of what happened on each ticket. The AI side handles suggested replies, ticket summarization, auto-responses, translation, and FAQ search, and lets you choose a custom model. It connects to Shopify and WooCommerce with order-lookup connectors, so agents can see order context without leaving the ticket, and ships support tools like a customizable widget (with or without branding), screen capture and recording, push notifications, and email templates. The built-in help center supports custom domains, multiple languages, CSS customization, password protection, and SEO settings. Pricing is published and starts at a Hobby plan at $7/month for one agent, with Starter at $39, Growth at $99, and Pro at $199, each stepping up workspaces, monthly email volume, and AI token allowances; yearly billing saves up to 50% and every plan includes a 14-day free trial. For teams comparing the best AI for customer support without per-seat costs, Bublly's flat-team pricing is the hook. It fits solo founders through to growing companies.
What is Bublly used for?
Running ticketing, AI-assisted replies, and a help center for customer support teams
How much does Bublly cost?
Hobby
$7/month — 1 agent, 1 workspace & project, 1,000 emails/month, 50K AI tokens
Starter
$39/month — unlimited agents, 3 workspaces, 6,000 emails/month, 250K tokens
Pro
$199/month — unlimited workspaces & projects, 25,000 emails/month, 3M AI tokens
Plan
Yearly billing saves up to 50%; all plans include a 14-day free trial
Pros and cons
Pros
- No per-agent pricing — Starter and up include unlimited agents
- AI suggested replies, ticket summarization, translation, and FAQ search
- Shopify and WooCommerce order-lookup connectors inside the ticket
- Built-in help center with custom domains, multiple languages, and SEO settings
- Kanban boards, assignment strategies, and an activity audit log
Cons
- Hobby plan is capped at one agent and 1,000 emails per month
- AI token allowances are tiered, so heavy AI use pushes you to higher plans
- Integrations center on e-commerce (Shopify, WooCommerce) rather than a broad app catalog
- Monthly email caps may constrain high-volume support teams
Questions about Bublly
What is Bublly used for?
Bublly is used to run customer support in one place — ticketing, AI-assisted replies and summaries, and a help center — connecting to Shopify and WooCommerce so agents handle tickets with order context, without per-agent fees.
How much does Bublly cost?
Bublly's published monthly plans are Hobby at $7, Starter at $39, Growth at $99, and Pro at $199, each raising workspaces, email volume, and AI token limits; yearly billing saves up to 50% and all plans have a 14-day free trial.
Does Bublly charge per agent?
No. The Starter plan and above include unlimited agents; only the $7 Hobby plan is limited to a single agent.
What AI features does Bublly include?
Bublly includes AI suggested replies, ticket summarization, auto-responses, translation, FAQ search, and the option to select a custom model.
What are the best alternatives to Bublly?
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