Callio

Callio is an AI call analytics tool that transcribes and scores Hebrew phone conversations so sales and customer service teams can measure call quality at scale. It transcribes calls with Whisper-based Hebrew speech recognition, then evaluates each one against your own quality rubric and returns a score, so managers no longer sample a handful of recordings by hand. Sentiment analysis tracks how a customer's mood shifts across the call, and moment-by-moment analysis flags the specific turns where a deal was won or lost. Low-scoring calls trigger real-time alerts, which helps retention teams reach at-risk customers while the interaction is still fresh, and an employee leaderboard ranks reps on performance for coaching. Each organization's data is isolated and encrypted. Pricing is credit-based on transcription minutes, credits do not expire, and there are no setup fees or mandatory subscriptions, so the cost tracks actual call volume. Callio targets small and mid-sized businesses in insurance, real estate, automotive sales, fitness, legal, and healthcare. Note that the product and transcription are built specifically for Hebrew, so it is a poor fit for teams working in other languages.

Transcribing and scoring Hebrew sales and service calls to monitor quality, sentiment, and rep performance.