What is Conecto?
Conecto is an AI customer support platform that unifies live chat, an AI chatbot, a shared inbox, CRM, and analytics in one workspace. Instead of stitching together five separate tools, support teams get a single place to talk to customers across text and voice. The AI agent resolves repetitive questions 24/7 using your approved content, and an AI voice agent lets customers ask out loud rather than type. When a human is needed, conversations hand off to a teammate with full context, so nobody has to ask the customer to repeat themselves. Alongside the chat widget and shared inbox, Conecto includes a no-code bot builder for designing conversation flows, ticketing to track issues to resolution, a live-visitors view of who's on your site, a CRM to keep customer records, and a knowledge base for self-service. Analytics and agent-performance reporting let you measure resolution and coach the team on real numbers. It's built for growing teams that want faster support without a multi-tool stack, and it offers a start-free plan with no card required. The whole platform is sold at one price rather than per-feature add-ons.
What is Conecto used for?
Best for growing support teams that want live chat, an AI chatbot, and CRM in one platform instead of five separate tools.
How much does Conecto cost?
Paid plans
Paid tiers sold at one platform price; specific amount not published — contact sales or see pricing page.
Pros and cons
Pros
- AI agent resolves repetitive questions 24/7 using your approved knowledge-base content
- AI voice agent lets customers ask questions out loud, not just via text
- Human handoff carries full conversation context so customers don't repeat themselves
- No-code bot builder plus ticketing, live-visitor view, CRM and knowledge base in one workspace
- Single price for the whole platform and a free plan with no card required
Cons
- Bundling chat, CRM, voice and analytics may be more than very small or single-agent teams need
- Specific plan prices beyond the free tier are not published on the homepage
- As a newer all-in-one platform, breadth may come at the cost of depth versus best-of-breed point tools
- Voice-agent language and telephony coverage is not detailed on the homepage
Questions about Conecto
What is Conecto used for?
Conecto is a customer messaging platform used to run support across live chat and voice, with an AI chatbot that resolves repetitive questions 24/7, plus a shared inbox, CRM, tickets, and analytics in one workspace.
Is Conecto free?
Conecto offers a start-free plan with no credit card required. Paid tiers exist at a single platform price, but the specific amounts are not published on the homepage.
Does Conecto have an AI voice agent?
Yes. Alongside its text AI chatbot, Conecto includes an AI voice agent so customers can ask questions out loud, and conversations hand off to a human teammate with full context when needed.
How is the Conecto AI chatbot trained?
Conecto's AI agent answers using your approved content, such as your knowledge base, so it resolves common questions with information you've already vetted rather than generic replies.
Conecto vs Intercom?
Both combine live chat with an AI chatbot and a shared inbox. Conecto bundles CRM, an AI voice agent, tickets, and analytics at a single platform price with a free plan, positioning itself for growing teams that want to avoid a multi-tool stack.
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