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Conecto

Updated August 6, 2026

Overview / Description

Conecto is an AI customer support platform that unifies live chat, an AI chatbot, a shared inbox, CRM, and analytics in one workspace. Instead of stitching together five separate tools, support teams get a single place to talk to customers across text and voice. The AI agent resolves repetitive questions 24/7 using your approved content, and an AI voice agent lets customers ask out loud rather than type. When a human is needed, conversations hand off to a teammate with full context, so nobody has to ask the customer to repeat themselves. Alongside the chat widget and shared inbox, Conecto includes a no-code bot builder for designing conversation flows, ticketing to track issues to resolution, a live-visitors view of who's on your site, a CRM to keep customer records, and a knowledge base for self-service. Analytics and agent-performance reporting let you measure resolution and coach the team on real numbers. It's built for growing teams that want faster support without a multi-tool stack, and it offers a start-free plan with no card required. The whole platform is sold at one price rather than per-feature add-ons.

Used For

Best for growing support teams that want live chat, an AI chatbot, and CRM in one platform instead of five separate tools.

Pricing

Free

$0/month

Start free with no card required.

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Paid plans

Free

Paid tiers sold at one platform price; specific amount not published — contact sales or see pricing page.

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Pros & Cons

Pros

  • AI agent resolves repetitive questions 24/7 using your approved knowledge-base content
  • AI voice agent lets customers ask questions out loud, not just via text
  • Human handoff carries full conversation context so customers don't repeat themselves
  • No-code bot builder plus ticketing, live-visitor view, CRM and knowledge base in one workspace
  • Single price for the whole platform and a free plan with no card required

Cons

  • Bundling chat, CRM, voice and analytics may be more than very small or single-agent teams need
  • Specific plan prices beyond the free tier are not published on the homepage
  • As a newer all-in-one platform, breadth may come at the cost of depth versus best-of-breed point tools
  • Voice-agent language and telephony coverage is not detailed on the homepage

Questions & Answers

Alternatives

Intercom, Crisp

Reviews & Ratings

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