What is Hostaway?
Hostaway (founded 2015) is the other major short-term-rental platform in this category, competing directly with Guesty. Its AI automates guest communication — the company says its AI Replies feature handles up to 90% of guest messages — and runs dynamic pricing across listings. For an STR operator, automating guest comms is the workload that scales worst with portfolio size, so this is the right thing to point AI at.
As with Guesty, scope is the constraint: Hostaway is a vacation-rental tool, not a residential PMS. Pricing is quote-based with no public tiers, so you negotiate before you budget.
Pros
- AI Replies reportedly automates up to 90% of guest messaging — the heaviest STR task.
- Dynamic pricing across listings is built in, not a separate integration.
- Direct, feature-comparable alternative to Guesty for STR operators.
Cons
- No public pricing — quote-based even for small operators.
- Short-term-rental scope only; not built for long-term residential portfolios.
Pricing: Quote-based — 'get pricing' CTA, no public tiers. Free trial: No.
Alternative if it doesn't fit: Guesty for a comparable STR platform.
What is Hostaway used for?
Short-term-rental managers who want AI to automate the bulk of guest communication and dynamic pricing.
How much does Hostaway cost?
Pros and cons
Pros
• AI Replies reportedly automates up to 90% of guest messaging — the heaviest STR task • Dynamic pricing across listings is built in, not a separate integration • Direct, feature-comparable alternative to Guesty • Runs across Airbnb, Vrbo, Booking.com, Expedia, and more
Cons
• No public pricing — quote-based even for small operators • Short-term-rental scope only; not built for long-term residential portfolios • You negotiate a quote before you can budget
Questions about Hostaway
What does Hostaway's AI do?
Its AI Replies feature reportedly automates up to 90% of guest messages, and dynamic pricing adjusts rates across listings.
Is Hostaway for long-term rentals?
No — it's a vacation-rental tool, not a residential PMS for long-term portfolios.
How much does Hostaway cost?
Pricing is quote-based with no public tiers; you request a quote before budgeting.
How does Hostaway compare to Guesty?
They're direct, feature-comparable short-term-rental platforms; both automate guest comms and run across major booking channels.
Which channels does Hostaway support?
Airbnb, Vrbo, Booking.com, Expedia, and others.
What are the best alternatives to Hostaway?
Guesty
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