What is Klaryo?
Klaryo is an AI customer-service tool for marketplace sellers that automatically answers buyer questions on Trendyol and n11 in the seller's brand voice. It scores each reply for confidence: high-confidence answers are sent instantly, while risky or uncertain ones are held for the seller's approval, so automation never sends a bad answer unattended. Klaryo can reference product size charts, suggest in-stock alternatives when an item is unavailable, and operate around the clock. Alongside customer replies, it reports real per-order profit by factoring in marketplace commission, shipping, and returns, giving sellers a clearer margin picture than gross sales. The tool is built for Turkish e-commerce sellers who field repetitive customer questions across marketplace channels and want to automate the safe ones while keeping control of edge cases. Trendyol and n11 are supported today, with Hepsiburada, Etsy, and Çiçeksepeti listed as planned integrations. Plans start at ₺2,250/month and include a 10-day free trial with no credit card required.
What is Klaryo used for?
Best for Trendyol and n11 marketplace sellers who want to auto-answer customer questions and track true per-order margin.
How much does Klaryo cost?
Pros and cons
Pros
- Confidence scoring auto-sends safe replies and holds risky ones for approval
- Answers in the seller's brand voice and can reference size charts and stock alternatives
- Tracks real per-order profit including commission, shipping, and returns
- 10-day free trial with no credit card required
Cons
- Only Trendyol and n11 are live; Hepsiburada, Etsy, and Çiçeksepeti are still planned
- Focused on Turkish marketplaces, limiting relevance for other regions
- Interface and support are Turkish-language
- Question quotas are tiered, so high-volume sellers need pricier plans
Questions about Klaryo
What is Klaryo used for?
Klaryo is used by Trendyol and n11 sellers to automatically answer customer questions in their brand voice and to track real per-order profit after commission, shipping, and returns.
How does Klaryo avoid sending wrong answers?
Klaryo scores each reply for confidence. High-confidence answers are sent instantly, while low-confidence or risky ones are held for the seller to approve before sending.
Which marketplaces does Klaryo support?
Klaryo currently supports Trendyol and n11, with Hepsiburada, Etsy, and Çiçeksepeti listed as planned integrations.
Does Klaryo offer a free trial?
Yes. All plans include a 10-day free trial with no credit card required. Paid plans start at ₺2,250/month for 500 questions and one store.
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