Klaryo

Klaryo is an AI customer-service tool for marketplace sellers that automatically answers buyer questions on Trendyol and n11 in the seller's brand voice. It scores each reply for confidence: high-confidence answers are sent instantly, while risky or uncertain ones are held for the seller's approval, so automation never sends a bad answer unattended. Klaryo can reference product size charts, suggest in-stock alternatives when an item is unavailable, and operate around the clock. Alongside customer replies, it reports real per-order profit by factoring in marketplace commission, shipping, and returns, giving sellers a clearer margin picture than gross sales. The tool is built for Turkish e-commerce sellers who field repetitive customer questions across marketplace channels and want to automate the safe ones while keeping control of edge cases. Trendyol and n11 are supported today, with Hepsiburada, Etsy, and Çiçeksepeti listed as planned integrations. Plans start at ₺2,250/month and include a 10-day free trial with no credit card required.

Best for Trendyol and n11 marketplace sellers who want to auto-answer customer questions and track true per-order margin.