Overview / Description
Spilki connects to Instagram and other messaging platforms to handle inbound customer conversations autonomously, without predefined flow trees. Instead of button menus and scripted paths, it uses AI trained on your actual business data — menus, price lists, internal documents — to respond naturally to whatever customers ask.
Setup is no-code: link your account, upload your content, and the agent starts responding. It goes beyond FAQ deflection by handling transactional actions like taking bookings, processing orders, and routing requests. Brand tone is configurable so responses match your communication style rather than sounding like a generic bot.
Spilki is aimed at small businesses and service providers — restaurants, salons, retailers — that get high volumes of repetitive DMs and want to respond faster without hiring more staff or building a custom chatbot from scratch.
Used For
Small businesses use Spilki to auto-handle Instagram and messaging DMs — bookings, orders, and inquiries — with an AI agent trained on their own data.
Pricing
Pros & Cons
Pros
• Handles inbound customer conversations on Instagram and other messaging apps without predefined flow trees • Trained on your own business data — menus, price lists, internal documents — for natural, accurate replies • Goes beyond FAQ deflection to take bookings, process orders, and route requests • No-code setup: link your account, upload content, and the agent starts responding • Configurable brand tone so replies match your voice rather than a generic bot
Cons
• Autonomous replies without flow trees need monitoring to catch mistakes on transactional actions • Response quality depends on how complete and current your uploaded business data is • Aimed at small businesses, so complex enterprise workflows may be out of scope
Questions & Answers
Alternatives
ManyChat, Chatfuel, Tidio, Intercom Fin
Reviews & Ratings
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