Supportson

Supportson is an AI customer support tool that unifies chat, video calls, and paid Stripe consultations in one embeddable widget for small and mid-sized businesses. You drop in one line of code to ship the widget, and its AI agent answers routine inquiries with sub-2-second responses while routing complex cases to human agents. Supportson indexes your PDFs, websites, and documents into a knowledge base so the AI can answer from your own content, and it connects across Slack, Microsoft Teams, WhatsApp, Email, Telegram, Discord, and SMS. Built-in Stripe payments let support teams charge for consultations and premium sessions directly inside the widget, turning support into a revenue channel. A native iOS agent app adds live visitor tracking and push notifications, and the analytics dashboard reports resolution rates and revenue. The product positions itself as enterprise-grade support at roughly a quarter of the cost of stacks like Intercom Advanced with Fin AI, with a flat $29/month plan aimed at founders and e-commerce or service teams who want to launch fast without engineering overhead.

Founders and small to mid-sized e-commerce and service teams use Supportson to run AI-driven customer support with chat, video, and paid Stripe consultations from one embeddable widget.