Kolton

Kolton is an AI customer service tool that replies to customer inquiries across messaging channels 24/7, qualifying leads, sending quotes, and booking appointments without a human in the loop. It is an autonomous customer-conversation agent aimed at small service businesses — wedding photographers, aesthetic clinics, driving schools, fitness studios, beauty salons, and yoga studios — that lose revenue when messages go unanswered. Kolton handles replies across Instagram, Messenger, WhatsApp, Telegram, email, and web chat from one place. Agent Customization tunes the bot to a brand's tone, pricing, and services, while a Copilot mode offers AI writing assistance and learns from your corrections. A Daily Brief digests missed inquiries and booking opportunities, Automatic Follow-ups chase unanswered inquiries and invoices, and Replay testing lets you trial the agent on past conversations before it goes live. A mobile app keeps everything synced across devices. For owner-operators comparing AI customer service tools, Kolton's focus is capturing and converting first-contact inquiries that would otherwise slip away after hours.

Automatically answering and converting customer inquiries 24/7 across messaging channels for small appointment-based service businesses