Overview / Description
Madyis Hub is an AI customer service tool that consolidates messaging channels into a single unified inbox with automation for replies and appointment booking. Built for small and medium businesses, e-commerce stores, service providers, and agencies, it centralizes WhatsApp, Instagram, Messenger, Telegram, email, website chat, and phone calls in one place. Its AI agents reply 24/7 from your own data, offer real available slots, and book the appointment directly, while a visual automation-flow builder lets you set triggers, conditions, and branches without code. Madyis Hub integrates with Shopify, Google Calendar, Google Sheets, Google Reviews, webhooks, and custom APIs, and it offers a white-label option so agencies can resell the platform under their own branding. A Telegram-based Copilot assistant lets you manage business operations through messaging. For teams searching for the best AI for customer service across channels or a shared inbox that automates bookings, Madyis Hub targets that omnichannel support-and-scheduling use case, and it advertises a no-credit-card free start.
Used For
Unifying customer messaging channels and automating replies and appointment booking for SMBs and agencies
Pricing
Pros & Cons
Pros
- Unified inbox centralizes WhatsApp, Instagram, Messenger, Telegram, email, website chat, and phone calls
- AI agents reply 24/7 from your own data and book appointments into real available slots
- Visual automation-flow builder with triggers, conditions, and branches — no code required
- Integrates with Shopify, Google Calendar, Google Sheets, Google Reviews, webhooks, and custom APIs
- White-label option lets agencies resell under their own branding
Cons
- Specific plan prices are not published beyond a free start and an agency plan
- Broad channel and integration scope can mean a longer initial setup
- AI agent reply quality depends on how well your own data is organized
- Copilot management is tied to Telegram, which may not suit every team's workflow
Questions & Answers
Alternatives
Respond.io, Trengo, Chatwoot, Tidio